Lifetime Warranties Not Always A Guarantee
The following is an excerpt of an article located online. We attempted to find the originator for full article reprint permission, but were unable to do so. Therefore, we have removed the personal information, such as names and magazine titles, from the article. We think this is an important article to share, because when you are shopping for a contractor for concrete repairs or foundation repairs, you need to know the facts and be educated so you can make the best decision about local foundation and concrete repair contractors.
Consumers Urged To Read Fine Print Carefully
Many people might think a lifetime warranty will protect against product failure as long as they live, but there are some gray areas when it comes to certain warranties.
There is no single legal definition of “lifetime warranty,” and that could cause issues for consumers trying to collect on the promise. [NOTE that in the State of Alabama a Lifetime Warranty is defined as seven (7) years.]
When <a customer’s> Craftsman ratchet broke, the Sears clerk made good on its lifetime warranty. “He went and got me a replacement without any question,” the customer said.
But that’s not always the case, according to <a leading consumer reporting magazine>.
“You should never depend on spoken assurances. You have to read that fine print carefully. And don’t assume that lifetime necessarily means your lifetime; it may simply mean the expected lifetime of the product,” said <a leading consumer reporting magazine’s> money advisor. The key is to read any lifetime warranty carefully and get oral assurances in writing.
For more information on possible warranty issues, people can check out the web site consumerist.org, which gets a lot of complaints from consumers about lifetime warranties and follows up on them.